Customer Service

: NECC

Info	This course is designed to increase your communication and social skills while promoting company products and services. Some units that will be covered include: Preparation to deliver good customer service Maintaining a positive and friendly attitude Communicating effectively with customers Doing your job in a customer friendly way Providing customer service within the rules Recognising and dealing with customer queries, request and problems
Level	E2E
Category	Retail
Qualification	Certificate
Provider	NECC

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